You can hand over your belongings to our employees at two locations: Karon store or Kata store. Check locations in menu.
To hotels, apartments, condos, villas, hobbit caves, beaches...there's not much that surprises us anymore. We usually have clients from Patong, Karon, Kata, Kamala, Chalong, Rawai...for other locations, contact us.
Pick up clothes from hotel in Kata: 50 baht
Pick up clothes from south Phuket: 100 baht
Pick up clothes from north Phuket: 200 baht
Delivery to hotel in Kata: 50 baht
Delivery in south Phuket: 100 baht
Delivery to hotel from north Phuket: 200 baht
Contact us for other locations
Usually our employees use a motorbike. If you have a large amount of laundry, or you will use a suitcase to pack it, contact us so that we can consider another means of transport - Car, truck, jet ski, broom... For ethical reasons, we do not use elephants and other animals
Of course, as you wish.
Pick up is done by our employees during the day, from 9.00 to 20.00.
Sorry, no pick up at night. We are reverse vampires..we hunt for orders during the day and sleep at night.
Delivery is from 17.00 to 21.00. Our employee will contact you before delivery.
You don't have to wait for us. We will pick up the clothes and deliver them to the reception with your name and room number
In shop: You come to the shop and our employee will fill out the form with you.
Pick up/Delivery: You have to fill out the online form. Once the form has been filled out correctly, you will receive a confirmation message on WhatsApp.
1. Choose: personal delivery or pick up.
2. Fill out the form (the employee will fill it out in the store).
3. A confirmation message will arrive.
4. Put the clothes in a bag, suitcase and leave it at the reception.
5. Take a photo of the bag at the reception and send the photo and information about leaving the clothes to the number from which you received the confirmation message.
6. We will weigh your clothes in the store and send you a photo with a bill.
7. After processing your order, we will contact you to hand over the laundry
QR code: scan the QR code, which will take you directly to the order form. fill it out and you're done.
Link from the website: You will find a link to the form in several places on the website. Click on the link and you can fill the form out.
In order for the clothing to be returned to the rightful owner in order, we must be able to identify it. And of course, we must also contact you (usually WhatsApp) to notify you of the completed order. So always fill out the form!
After filling out the form correctly, you will receive a confirmation message.
Your name
Yor hotel/condo/villa name
Room nr.
Address ( most hotel addresses are pre-filled in the form.)
Estimate weight of laundry
Type of service
Phone number
Special request
Unfortunately, sometimes technology plays tricks on us.
Please contact us by phone, WhatsApp or Messenger
Please make sure you click the WhatsApp link after filling our online form and confirm sending a WhatsApp message to us. Because of WhatsApp secutrity settings, we can´t contact you without you contacting us first. Yes, we handle so many messages daily, that even WhatsApp algorithms sometimes can think we are scammers .
Please contact us by phone, WhatsApp or Messenger
So that we can correctly identify your order and the bags that the courier is supposed to pick up..
.
Sometimes there is confusion at the reception about what they should hand over to us.
You can also hand over the clothes directly to the courier.
For security reasons, we cannot enter the residential area or go to your room.
If it is possible, no.
We use sun drying method, or our special drying chamber.
The dryer often ruins clothes and delicates especially
Sometimes, during the rainy season and with same day delivery we use dryer, but we do not offer this service for delicates.
Wash and dry
Wash, Iron, Perfume
Delicate (for same day contact us)
Same day service
Pick up/ Delivery
Delicate(children)
Natural cleaning(no chemicals)
Leather NO, for fabric - contact us
No
No
No
Yes
Yes
No
YES. We added this service for you.
If you are allergic or if you prefer to wash your clothes without using standard detergent and fabric softener, you can order natural washing, where we wash your clothes using vinegar and baking soda instead.
We prefer not to use it.
If your clothes are very dirty or with heavy staining, if you ask us, we may use it.
We use bleach only for stains removal, not as a part of standard washing process.
We put clothes first - even if you order additional service to remove stains, we try other options first, bleach is the last resort.
In Europe, you would have to sign a disclaimer, here, in Thailand, we
take the risks
But not every stain will go away with bleach.
Can we clean heavy soil stains after we visited Elephant sanctuary with our kids? Yes.
If you have really emotional relationship with your clothes, contact us about this service individually.
If not, it is cheaper to put the clothes to garbage and buy a new ones .
Yes, of course. It's a pretty common request. We will bring your bags back.
Of course, you can. Hotels are not 100 per cent happy about this, but they won’t tell you anything as you are their valued customer.
If you want to be polite, just use any other bag you
have. If not, feel free to use hotel laundry bag. For us, no difference.
Wash, dry and fold: 70 baht / kg
Wash, dry, iron, perfume: 120 baht / kg
Same day / under 24 h service: + 50 baht per kg
Delicate clothes / hand wash: + 50 baht/wash
Extra dirty / 2 x washing: + 50 baht per wash
Stain removal: + 50 baht
Dry cleaning: from 250 baht per piece
Shoe cleaning: from 100 baht per pair
Pick up clothes from hotel in Kata: 50 baht
Pick up clothes from south Phuket: 100 baht
Pick up clothes from north Phuket: 200 baht
Delivery to hotel in Kata: 50 baht
Delivery in south Phuket: 100 baht
Delivery to hotel from north Phuket: 200 baht
Contact us for other locations
Right now we accept only cash. We are working on a better solution.
When you bring your clothes in, our employee will weigh them, check them and issue you a bill. You will pay to our employee.
We will pick up your clothes, weigh them in the store and issue you a receipt. We will send you a photo of the receipt and the scale on WhatsApp. You can give the money to the courier when the clothes are delivered, or leave it in an envelope at the reception. Please write our name, your name and room number on the envelope.
We offer promotions and discount coupons to returning customers, if we like how polite and nice people they are.
In all other cases, NO, we don’t discount, even if you have a lot of clothes to
wash.
We are 100 per cent sure our prices are fair, some customers even say too low, considering
quality of our services.
If you have an order, exceeding 20 kg, contact us on a phone directly,
please, as our employees don’t have authority to give you any discount by default.
This situation may exceptionally occur. We promise that we will wash and iron your laundry separately. The error can only occur when packing clean laundry.
Please contact us immediately and our manager will resolve it.
This situation may exceptionally occur. We promise that we will wash and iron your laundry separately. The error can only occur when packing clean laundry.
Please contact us immediately and our manager will resolve it.
No problem. Just contact our manager.
It wasn't that long ago that we sent a client a whole load of clothes to another destination in Thailand when he forgot to pick them up.
Unfortunately, it sometimes happens on light-colored clothing. It is caused by: cosmetics, hair products, massage products, bubble solution and very often from pool chemicals.
It is not our professional failure, but it is after washing, that polyquat stains appear. To prevent that, rinse your clothes with cold water after
This situation may exceptionally occur. The error can only occur when packing clean laundry.
Please contact us immediately and our manager will resolve it.
Please contact us and our manager will talk with you.
Our staff speaks basic English, as is common among Thai staff. Otherwise, please contact the manager at one of the phone numbers in the contacts.
English English 
Russian
Slovak